Quality Assurance Field Representative

Requirements

• Showcase superior customer service, communication, and leadership skills.
• Direct performance and provide coaching and training for all area technicians and subcontractors; Ensure that work performed in these areas is accomplished safely, efficiently, and with a minimum amount of disruption and inconvenience.
• Perform general prescreening for all requests, recognizing danger, safety, and damage hazards and proposing methods to eliminate them.
• Communicating with management, partners, and property owners regarding issues, project completion timelines, and workload priorities.
• Collaborate with all area employees, team leads, and subcontractors to ensure quality standards are in place.
• Develop, modify, apply, and maintain quality evaluation, and safety control systems and protocols.
• Devise and implement methods and procedures for inspecting, testing, and evaluating the precision and accuracy of all services performed and equipment used.
• Design and analyze inspection and testing processes; conduct quality assurance tests; and perform statistical analysis.
• Audits quality systems for deficiency identification and correction. Ensures that corrective measures meet acceptable reliability standards and that documentation is compliant with requirements.
• Document work performance, inspections, training, safety, and testing as directed; while maintaining all proper documentation in an organized manner.

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What to expect:

• Working outdoors in all types of weather and environments including near residential homes and businesses.
• Physically demanding work that includes a great deal of walking, bending, twisting, squatting, climbing, and lifting.
• Traveling, sitting, or standing for extended periods of time.
• Covering a very large regional area.
• Dayshift, Monday through Friday; Some Saturday work may be required during peak season or to be swapped out for a weekday when necessary.

What we offer:

• No start-up costs: we provide company vehicles, fuel cards, phones, uniforms, outerwear, tools, and materials.
• Multiple cost-sharing medical plans and dental are offered and become effective immediately.
• PTO starts accruing on day one.
• Holiday and Bonus Pay.
• Weekly direct deposit payroll system.
• Travel opportunities and compensation.
  

Qualifications

• 2+ years of Leadership experience.
• Broadband/ Telecommunication/ Construction experience preferred.
• Must be self-motivated and can work independently and in a team setting.
• Must be at least 21 years old.
• Have a valid driver’s license with an acceptable MVR.
• Ability to pass pre-employment screening and background check without any criminal charges, DUIs, or illicit substances.
• Able to work full time with an open flexible schedule and willing to work weekends, overtime, and holidays when necessary to meet the system demands.
• Willing to travel locally, statewide, or regionally as required.
  

COVID-19 considerations: When entering a customer's home, face masks and gloves are required as well as social distancing for added protection